Privacy Policy

Shenzhen JointCloud IoT Technology Co., Ltd. (hereinafter referred to as this application) respects and protects the personal privacy of all service users. In order to provide you with more accurate services, this application will use and disclose your personal information in accordance with the provisions of this privacy policy. However, this application will treat this information with a high degree of diligence and prudence. Except as otherwise provided in this privacy policy, this application will not disclose or provide this information to third parties without your prior permission. This application will update this privacy policy from time to time. If you do not agree with any of the contents of this privacy policy, please stop using or accessing our products and services immediately. \ If you have any questions about this policy, please contact: jointech001@vip.sina.com.

About Us

The operator of JointCloud App is Shenzhen JointCloud IoT Technology Co., Ltd.

The registered address is the third floor of Haigu Technology Building, Shiyan, Baoan District, Shenzhen

  1. Scope of application
    When you use the network services of this application or visit the web pages of this application platform, this application automatically receives and records the information on your browser and computer, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information, and web page records you request; You understand and agree that the following information is not subject to this Privacy Policy:
    (a)The information and data collected by this App that you publish on this App, including but not limited to participation in activities, transaction information and evaluation details;
    (b)Behavior that violates the law or the rules of this application and the measures that this application has taken against you.

  2. Information Use
    (a)This application will not provide, sell, rent, share or trade your personal information to any unrelated third party unless you have obtained your prior permission, or the third party and this application (including its affiliates) provide services to you individually or jointly, and after the service ends, it will be prohibited from accessing all this information that it previously had access to.
    Zhenjiang Representative Performance also does not allow any third party to collect, edit, sell or disseminate your personal information in any way. If any user of the Zhenjiang Representative Performance platform engages in the above activities, Zhenjiang Representative Performance has the right to immediately terminate the service agreement with the user once discovered.
    (b)This application also does not allow any third party to collect, edit, sell or disseminate your personal information for free by any means. If any user of this application platform engages in the above activities, once discovered, this application has the right to immediately terminate the service agreement with the user.
    (c)This application will receive and record information about the device you are using based on the specific permissions you have authorized during software installation and/or use, including your device model, operating system version information, device settings, mobile device version, device identification code (including IMEI, AndroidID), software installation list, screen resolution, device environment and other software and hardware feature information, and device location information (including IP address, Bluetooth). If you refuse to grant us the corresponding permissions during installation and/or use, we will not collect the above corresponding information from you.

  3. Information Disclosure
    In the following circumstances, this application will disclose your personal information in whole or in part according to your personal wishes or legal provisions: (a)Disclose to a third party with your prior consent;
    (b)Share your personal information with a third party in order to provide the products and services you requested;
    (c)Disclose to a third party or administrative or judicial institution in accordance with relevant legal provisions or the requirements of administrative or judicial institutions;;
    (d)If you violate relevant Chinese laws, regulations or this application service agreement or related rules, you need to disclose to a third party;
    (e)If you are a qualified intellectual property complainant and have filed a complaint, you must disclose to the respondent at the request of the respondent so that both parties can deal with possible rights disputes;
    (f)In a transaction created on this application platform, if any party to the transaction fulfills or partially fulfills the transaction obligations and makes a request for information disclosure, this application has the right to decide to provide the user with the necessary information such as the contact information of the counterparty to facilitate the completion of the transaction or the resolution of disputes.
    (g)Other disclosures that this application deems appropriate in accordance with laws, regulations or website policies.

  4. Information Storage and Exchange
    The information and data collected by this application about you will be stored on the servers of this application and/or its affiliated companies. Such information and data may be transmitted to your country, region or overseas where this application collects the information and data and may be accessed, stored and displayed overseas.

  5. Use of Cookies
    (a)If you do not refuse to accept cookies, this application will set or access cookies on your computer so that you can log in or use the services or functions of this application platform that rely on cookies.
    (b)You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose to refuse to accept cookies, you may not be able to log in or use the network services or functions of this application that rely on cookies.
    (c)The relevant information obtained through the cookies set by this application will be subject to this policy.

  6. Information Security
    (a)This application account has security protection features. Please keep your username and password information safe. This application will ensure that your information is not lost, abused or altered by encrypting user passwords and other security measures. Despite the aforementioned security measures, please also note that there are no "perfect security measures" on the information network.。
    (b)When using this application network service to conduct online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the transaction partner or potential transaction partner. Please properly protect your personal information and only provide it to others when necessary.

  7. Changes to this Privacy Policy
    (a)If we decide to change our Privacy Policy, we will post those changes in this Policy, on our website, and in other places we deem appropriate so that you are aware of how we collect and use your personal information, who has access to it, and under what circumstances we disclose it.
    (b)We reserve the right to modify this Policy at any time, so please review it frequently. If we make significant changes to this Policy, we will notify you through a website notice.

  8. With third-party service providers and business partners

    When accessing third-party services, we may access third-party SDK services and share certain of your information collected in accordance with this policy with such third-party service providers in order to provide better customer service and user experience.

    At present, the third-party service providers we have access to mainly include the following:

    Third-party SDK name

    Company

    Access to information

    Purpose of usage

    Privacy agreement link or SDK URL

    Huawei Message Service

    Huawei Technologies Co., Ltd

    Network location information, network type, WiFi information, external storage, network type, network status

    Instant messaging/push

    https://www.huawei.com/cn/privacy-policy

    Huawei HMS SDK Agent

    Huawei Technologies Co., Ltd

    Network location information, network type, WiFi information, external storage, network type, network status

    Cloud service

    https://www.huawei.com/cn/privacy-policy

    Huawei HMS core functions

    Huawei Technologies Co., Ltd

    Network location information, network type, WiFi information, external storage, network type, network status

    Cloud service

    https://www.huawei.com/cn/privacy-policy

    Tencent Bugly

    Tencent

    ANDROID ID, network type, WiFi information, external storage, network type, application installation list

    Collecting crash information

    https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

    Huawei push SDK

    Huawei Technologies Co., Ltd

    ANDROID ID, MAC address, IMEI, WiFi information, external storage, application installation list, network status, BSSID, SSID personal information

    Used by the app to push messages to Huawei phone users based on the appID

    https://consumer.huawei.com/cn/privacy/privacy-policy

    Xiaomi Push SDK

    Xiaomi Technology Co., Ltd.

    ANDROID ID, MAC address, IMEI, WiFi information, external storage, application installation list, network status, BSSID, SSID personal information

    Used by the app to push messages to Xiaomi phone users based on appID

    https://dev.mi.com/console/doc/detail?pid=1822

    OPPO pushes SDK

    Guangdong HuanTai Technology Co., Ltd.

    ANDROID ID, MAC address, IMEI, WiFi information, external storage, application installation list, network status, BSSID, SSID personal information

    Used by the app to push messages to OPPO phone users based on appID

    https://open.oppomobile.com/wiki/doc#id=10288

    Jiguang Push SDK (cn.jiguang, cn.jpush)

    Shenzhen Hexun Huagu Information Technology Co., Ltd.

    ANDROID ID, IMEI, MAC address, BSSID, SSID personal information, WiFi information, external storage, application installation list, network status

    Used by the app to push messages to mobile phone users based on appID

    https://www.jiguang.cn/license/privacy

    Baidu Map SDK

    Beijing Baidu Netcom Technology Co., Ltd.

    ANDROID ID, WiFi information, device serial number, read and write mobile phone external storage information, network status

    For APP map display

    http://privacy.baidu.com/policy

    Qiniu Cloud SDK

    Shanghai Qiniu Information Technology Co., Ltd.

    Network location information, WiFi information, read and write mobile phone external storage information, network status

    Used for APP audio and video playback

    https://www.qiniu.com/agreements/privacy-right

    Third-party social media or other services are operated by the relevant third parties. Your use of such third-party social media services or other services (including any information you provide to such third parties) is subject to the third party’s own terms of service and information protection statement (not this policy), and you need to read their terms carefully. This policy only applies to personal information collected by us and does not apply to any services provided by any third party or the third party’s information use rules. If you find that these third-party social media or other services have risks, it is recommended that you terminate the relevant operations to protect your legal rights and interests.

When you use the push service of this APP, in order to ensure that the message can be pushed in time, we need to use the self-start service so that the push service can be used normally. If you want to turn off the self-start function, it may cause the message push to fail. You can turn off the self-start function in System Settings-Application-Self-Start Management.
We will collect your address information for real-time monitoring, fence management, and map hotspot functions.
Our scan function will call your camera to provide you with a code scanning unlocking service.
Our Bluetooth operation and maintenance, OTA upgrade function will call your Bluetooth to provide you with OTA upgrades and send command services.
We will collect your crash information (ANDROID ID, crash log) through Tencent Bugly to improve the quality of the application.
We will obtain the software installation list to determine whether it complies with the current app store update.
The account exit function entrance of this application is on the top left avatar of the homepage. Click to enter the "About Us" page to perform related operations. If the customer wants to cancel the account information, please contact customer service (email: jointech001@vip.sina.com).